Gartner Supply Chain

Consensus won’t cut it: Why assertive advocate CSCOs deliver sustained cost excellence

Monday, May 18, 2026 · Benjamin Jury, Director Analyst, Gartner Supply Chain
Chief supply chain officers who move beyond consensus-building and instead act as assertive advocates by embedding supply chain expertise into financial and operational decisions are significantly more likely to achieve sustained cost excellence amid rising inflation, energy…

Three ways AI can help CSCOs navigate emerging supply chain cost pressures

Thursday, March 19, 2026 · Pierfrancesco Manenti, VP Analyst, Gartner Supply Chain Practice
AI is enabling CSCOs to shift from reactive cost cutting to proactive, data-driven cost management by uncovering hidden cost drivers, optimizing decisions in real time, and modeling financial trade-offs across the supply chain.

AI is automating procurement; it’s also creating jobs leaders aren’t ready for

Wednesday, February 18, 2026 · Meghan O’Doherty, Senior Director Procurement Advisory, Gartner Supply Chain Practice
AI is transforming procurement by automating transactional sourcing work while creating entirely new AI-driven roles that require CPOs to rethink talent strategy, upskill teams, and redesign how procurement creates value.

From cost-cutting to cost leadership: A new model for supply chains

Wednesday, January 21, 2026 · Benjamin Jury, senior principal, research, Gartner Supply Chain
As inflation, tariffs, and demand volatility persist, Gartner research shows CSCOs must shift from reactive cost cutting to contextual, metrics-driven cost leadership that protects resilience and long-term supply chain performance.

AI’s energy appetite is emerging as a supply chain risk

Monday, December 29, 2025 · Brian Straight
As AI-driven electricity demand outpaces aging grid infrastructure, energy availability and cost are emerging as critical, and largely underappreciated, risks to supply chain resilience.

3 strategies to turn supply chain uncertainty into advantage in 2026

Monday, December 15, 2025 · Thomas O’Connor, chief of research, Gartner Supply Chain
In an era of persistent volatility, Gartner argues that supply chain leaders can turn uncertainty into advantage by embedding AI into workflows, engineering profit through disciplined cost management, and stress-testing networks before disruption strikes.

Three strategies to make supply chain roles easier to fill … and harder to walk away from

Tuesday, November 25, 2025 · Dana Stiffler, Distinguished VP Analyst, Gartner Supply Chain
Supply chain leaders must redesign hard-to-fill roles with flexibility, purpose, and reduced friction to attract and retain talent in a competitive labor market.

How AI can streamline peak season post-purchase logistics operations

Thursday, October 30, 2025 · Gartner Supply Chain
As online holiday orders surge, AI-enabled post-purchase solutions help retailers manage delivery visibility, deflect service calls, and enhance customer loyalty while easing operational strain.

Agentic AI in supply chain planning: Prepare now to unlock competitive advantage

Monday, September 22, 2025 · Jan Snoeckx, Director Analyst, Gartner Supply Chain
Agentic AI is reshaping supply chain planning, and although mainstream adoption may be several years away, learning how to prepare your systems, culture, and governance to capture competitive advantage from autonomous planning agents starts now.

4 steps for CSCOs to emerge as digital leaders in supply chain

Friday, August 22, 2025 · Gartner Supply Chain
Gartner research outlines four critical steps chief supply chain officers must take to establish themselves as credible digital leaders, from setting a bold transformation vision to fostering collaboration and agility across the enterprise.

Gen AI in procurement: From hype to hard truths

Thursday, July 31, 2025 · Brian Straight
Generative AI in procurement has hit the “trough of disillusionment,” according to Gartner, as companies face integration, data, and change-management challenges. However, those who invest now may gain a long-term advantage.

Strategies for supply chain derisking amid global uncertainty

Tuesday, July 22, 2025 · Gartner Supply Chain
CSCOs are rethinking global supply chain strategies—exploring divesting, decoupling, diversifying, and doubling down—to derisk operations amid growing geopolitical, regulatory, and financial uncertainty.

Inside the Gartner Top 25: How supply chains are embracing the future

Tuesday, July 15, 2025 · Brian Straight
Gartner analyst Simon Bailey explains what this year’s top supply chains have in common, and what they do better than most, and why they made the Gartner Top 25.

Three ways CSCOs can harness uncertainty to drive growth in the AI era

Monday, June 30, 2025 · Gartner Supply Chain
Customers want enhanced personalization, seamless technology, and sustainable options, often at the lowest possible cost. CSCOs must respond by building outcome-driven supply chain models that can deliver differentiated service levels for different customer segments.

Optimizing warehouse labor costs: 3 essential strategies

Tuesday, May 20, 2025 · Gartner Supply Chain
With warehouse labor costs rising and uncertainty from trade volatility mounting, logistics leaders are under pressure to do more with less. Gartner outlines three actionable strategies to improve warehouse labor efficiency—focusing on workforce empowerment, smarter resource…
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