BairesDev Research Reveals New Post-Pandemic Supply Chain Imperatives

The pandemic disrupted supply chains, forced businesses to pivot to meet the new needs of consumers, and caused companies to reevaluate their security functions in the remote environment.

San Francisco-based technology solutions company BairesDev has recently released a whitepaper that identifies the ways in which businesses should interact with customers and clients in the “new normal,” provides insight as to why remote work isn’t going away, and identifies a new path for optimal business operations.

BairesDev was founded as a “smart working” company in 2009.

Nacho De Marco, co-founder and CEO of BairesDev, observes the following in this research:

• Supply chains: How businesses should be thinking about improving their supply chains, including by identifying dependable suppliers, leveraging new technologies, and working towards sustainability
• Retail industry: The new ways that retailers are connecting with consumers in the digital landscape and how retailers should be digitizing their offerings to optimize the customer experience
• Security threats: Why businesses should adopt a zero-trust strategy that proactively plans for when a breach will happen rather than focusing solely on building firewalls to prevent breaches if they happen and best practices for doing so

In an exclusive SCMR interview, De Marco was asked what surprises emerged in this body of research? What were the unexpected findings?

His response:

The Healthcare sector was forced to leapfrog from a traditional approach to a more user-centric and digitized world. That required a massive transformation in operations, processes, and culture, supported by the adoption of the most suitable technologies or implementing new tools to address each need.

We were born remotely as a technology solutions company that architects digital acceleration experiences for businesses. We have had an exciting year helping our clients adapt and build new products and services to better address the challenges they faced. What was unexpected is to notice that smart working (or remote work), which is part of our DNA, was so disruptive and difficult to implement for a lot of companies. Some clients asked us about smart working best practices and were very intrigued about how to measure employee’s efficiency, productivity, and accountability.

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