Customer Experience

FourKites partners with Narvar to unlock real-time supply chain visibility

Monday, February 21, 2022 · Gary Forger
New partnership delivers a comprehensive view over first, middle and final mile delivery, empowering retailers to better navigate shifting supply and demand while improving customer experience.

The Customer is the Channel

Wednesday, January 5, 2022 · Mike Doherty and Ken Larson
How Princess Auto Ltd uses a consumer-driven, store-centric fulfillment model to plan and satisfy all customer demand.

Talking Supply Chain Podcast: Are you experienced?

Monday, August 2, 2021 · Bob Trebilcock
On this episode, Steven A. Melnyk discusses why delivering a customer experience is key to supply chain success going forward. SCMR’s Editorial Director Bob Trebilcock hosts.

Is your supply chain focused on the customer experience?

Monday, March 2, 2020 · Bob Trebilcock
Amazon's supply chain begins with the customer and works backwards. But Amazon is not alone
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