In this new world of Omni-channel—profitable and efficient anytime, anywhere fulfillment is the goal. Chainlink Research’s white paper, Optimizing the Customer Experience with Exceptional Home Delivery, discusses how market leaders meet today’s challenges.
Download the results of this study1 which surveyed 337 executives from some of the largest global manufacturing and retail organizations from 20 different countries around the world – largely from Europe and North America.
Before investing in enabling technology, learn more about each stage - from order placement to fulfillment - and how each stage must be properly addressed to maximize customer service and sales.
Any Where, Any Time. The Consumer is in Charge. This whitepaper details how return policies are changing to increase customers' brand loyalty and identifies which strategies are the most effective to improve customer satisfaction and achieve higher recovery value.
With increasing traffic congestion and the predominance of trucking as the main means of freight transportation in our consumer goods-oriented economy, it's no wonder that scrutiny of the trucking industry has gained in both scope and intensity.
The perfect order has evolved — has your workforce management strategy? Download this paper and discover how focusing on your workforce is the answer to today’s supply chain demands.
In the new white paper "The Race for Supply Chain Management Excellence," Howard W. Coleman of the management consulting firm MCA Associate explores this question with a focus on wholesale distribution.
Peerless Research Group (PRG), on behalf of Supply Chain Management Review and Ryder System, Inc., surveyed 148 top supply chain executives in U.S.-based manufacturing, distribution, and retail businesses.
Strong competition, ever-shortening lead times, and reliance on partners in a fragmented and extended supply chain are daily challenges for companies in today's global marketplace.
In 2005, Patagonia was already a world-renowned brand of outdoor apparel. It ran a complex supply chain, but struggled with efficiency in managing the large amount of data from its suppliers and supply chain partners.
You need technology that supports your processes by streamlining access to the right data, in the right place, at the right time so that your S&OP efforts move smoothly, deliver the right results, and open up opportunities for innovation.
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