All White Papers

While many leading companies have transformed their procurement organizations into a linchpin of enterprise strategy, far too many others remain trapped by outdated paradigms and struggle for influence within their companies.

In highly competitive industries like consumer goods, being the best at serving customers is a key to success. Yet most companies find it difficult to predict demand and get caught scrambling to react when actual orders don’t match the forecast. E2open white paper, Demand…

The American Trucking Associations (ATA) estimate the trucking industry is currently short about 48,000 professional drivers. But with nearly 70 percent of all goods in North America being shipped on trucks, trucking companies know they need to have a strong strategy in place…

Time-sensitive deliveries, lean supply chains and shorter product life cycles demand that companies adapt quickly to changes within the supply chain, and today’s shippers have an increased expectation for supply chain partners to have processes in place so they can react as…

Examining how the financial health of your suppliers can lead to a more resilient global supply chain

A guide to better understanding the market, the software and the benefits of basic yard management solutions.

Manufacturers in the food and beverage market work feverishly to meet consumer demands — often through new product launches and acquisitions.

In this new world of Omni-channel—profitable and efficient anytime, anywhere fulfillment is the goal. Chainlink Research’s white paper, Optimizing the Customer Experience with Exceptional Home Delivery, discusses how market leaders meet today’s challenges.

Download the results of this study1 which surveyed 337 executives from some of the largest global manufacturing and retail organizations from 20 different countries around the world – largely from Europe and North America.

Before investing in enabling technology, learn more about each stage - from order placement to fulfillment - and how each stage must be properly addressed to maximize customer service and sales.

Enterprise Resource Planning (ERP) systems have always done a good job of managing the internal business processes of an organization.

Any Where, Any Time. The Consumer is in Charge. This whitepaper details how return policies are changing to increase customers' brand loyalty and identifies which strategies are the most effective to improve customer satisfaction and achieve higher recovery value.

With increasing traffic congestion and the predominance of trucking as the main means of freight transportation in our consumer goods-oriented economy, it's no wonder that scrutiny of the trucking industry has gained in both scope and intensity.

The perfect order has evolved — has your workforce management strategy? Download this paper and discover how focusing on your workforce is the answer to today’s supply chain demands.

In the new white paper "The Race for Supply Chain Management Excellence," Howard W. Coleman of the management consulting firm MCA Associate explores this question with a focus on wholesale distribution.