It seems everyone is getting into the home delivery game. Yet many of the biggest etailers and so-called disrupters in transportation are not showing a profit. In fact, for the shipper—retailer, wholesaler, or brand manufacturer—direct home delivery is eating away at the bottom line.
In this new world of Omni-channel—profitable and efficient anytime, anywhere fulfillment is the goal. Perfect fill rates, on time delivery, and excellence in home service are all part of the model. Meeting customer demands while maintaining profitable margins is not an easy task.
Chainlink Research’s newly released white paper, Optimizing the Customer Experience with Exceptional Home Delivery, discusses how market leaders meet today’s challenges. Download this white paper to learn about the methods and technology that progressive retailers use for success.
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