Wayfair executive to share lessons from building a tech-driven delivery network in NextGen Keynote

The NextGen Supply Chain Conference has announced that Nitin Kapoor, vice president of technology at Wayfair, will join the Keynote lineup for the 2026 event.

Kapoor will participate in a fireside chat with Brian Straight, editor-in-chief of Supply Chain Management Review, during the conference, which takes place Oct. 21-23, 2026, at the W Nashville hotel in Nashville, Tennessee.

The session, titled “Building the Future of Home Delivery: Wayfair’s Logistics Evolution,” will explore how Wayfair has built and refined its logistics network to support speed, reliability, scalability, and customer experience in one of retail’s most demanding fulfillment environments.

As one of the world’s largest destinations for home goods, Wayfair operates a highly complex supply chain that manages everything from small parcel shipments to large and bulky furniture deliveries. The company has invested heavily in technology, fulfillment capabilities, transportation orchestration, and delivery operations to create a differentiated customer experience while managing the challenges associated with large-item logistics.

During the fireside chat, Kapoor will discuss the innovations driving Wayfair’s supply chain strategy, lessons learned from operating a complex home delivery network, and recent enhancements the company has made to its delivery offerings to improve customer service and operational performance.

“Nitin brings a unique perspective because he sits at the intersection of technology, logistics, and customer experience,” said Straight. “Wayfair’s journey offers valuable lessons for any organization looking to use technology to improve execution, scale operations, and better serve customers.”

Retail and fulfillment innovation remain major themes for NextGen 2026. Wayfair joins a growing lineup of supply chain leaders who are helping organizations understand how technology, talent, and operational excellence are reshaping modern supply chains.

Eli Lilly, Tractor Supply also to keynote

Mar Gimeno, associate vice president-U.S. Supply Chain for Eli Lilly, and Colin Yankee, chief supply chain officer for Tractor Supply Company, will also provide Keynote addresses during the three-day event in the heart of Nashville at the W Nashville hotel.

The NextGen Supply Chain Conference is a practitioner-driven event designed for senior supply chain, logistics, operations, procurement, and technology leaders. The 2026 conference theme, Innovate. Upskill. Transform., reflects the event’s focus on helping organizations understand emerging technologies, develop workforce capabilities, and transform supply chain operations to meet future business demands.

The conference is expected to attract approximately 250 senior supply chain executives, solution providers, consultants, and academics.

The 2026 agenda is organized around four industry focus areas:

• Logistics & Fulfillment
• Retail
• Food & Beverage
• Chemicals/Pharmaceuticals

Kapoor joins a growing list of confirmed speakers and industry leaders participating in the conference, including:

• Colin Yankee, EVP Supply Chain, Tractor Supply Company (Visionary Award recipient)
• Mar Gimeno, Associate VP, U.S. Supply Chain, Eli Lilly
• Carey Boone, VP Transformation-Americas, DP World
• Andy Moses, SVP Sales and Solutions, Penske Logistics
• Bijoy Sasidharan, Director of Analytics, Capacity Planning & Forecasting, Fanatics
• Jeff Kellan, Division President, Omnichannel Retail in AMAPAC, GXO Logistics
• Kristin Daihes, SVP Analytics, Digital and Data, Mars Snacking
• Eric Watts, VP Food Supply Chain Operations, Target
• Jay Di Sieno, Senior Supply Chain Manager, Berry Direct
• Debanshu Sharma, Senior Supply Chain Manager, Amazon
• Rahul Mittal, Head of Strategy & Innovations, Dr. Reddy’s Laboratories
• Dan Pellathy, University of Tennessee
• Norman Katz, Katzscan Consulting

Additional speakers and agenda announcements will be released throughout the summer.

Sponsors include Platinum sponsor Gather AI, Gold sponsors Cycle Labs, and Geek+, and Associate sponsor AutoScheduler.

Additional sponsorship opportunities remain available for organizations seeking to engage directly with a highly targeted audience of senior supply chain decision-makers. Gold level sponsorships include the opportunity to present a case study alongside a customer.

For more information on sponsorship packages, click here.

Registration is now open. Additional information on sponsorships, speakers, awards, and the conference agenda can be found at NextGenSupplyChainConference.com.

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