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Revisiting Quick Response

Prior to the pandemic, global supply chains had evolved toward being optimized, largely cost-effective and efficient vis a vis responsiveness.

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This is an excerpt of the original article. It was written for the July-August 2022 edition of Supply Chain Management Review. The full article is available to current subscribers.

July-August 2022

In late May, I attended the Institute for Supply Management’s first live conference since 2019. The message from Tom Derry, ISM’s CEO, was simple: These are challenging times, but along with the challenges come opportunities for those of us who can step up and lead our organizations into the future. One area where supply chain will be tasked with stepping up to the plate is going to be ESG, the initialism for environmental, social and governance. It was a major theme of the conference, and while all of the reporting requirements are still being debated, there’s little question that supply chain will lead the charge in environmental initiatives…
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Editor’s Note: This marks Larry Lapide’s 100th Insights column.
The last two years have upended forecasting and planning processes. Some companies and public officials appear to have gotten things right, while others have gotten things wrong. While the current times have been extraordinary, getting forecasting and planning right is always a battle. Throughout my career I’ve listened to practitioners discuss what they have done that has been successful or not. A couple of interesting talks were from managers who were brought into their companies to redo demand forecasting and planning processes—such as sales and operations planning (S&OP), similar to what had to be done by many managers during the pandemic.

One discussion that really resonated with me was from a manager who said that she took over management during a chaotic time in her business. As a result, her main strategy was to first install processes to achieve stability goals; that came before she even thought about optimizing processes. The following definitions clarify the differences.

  • Chaotic: completely confused or disordered.
  • Stability: resistance to change, especially sudden change or deterioration.
  • Optimal: the greatest degree or best result obtained or obtainable under specific conditions.

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Sorry, but your login has failed. Please recheck your login information and resubmit. If your subscription has expired, renew here.

From the July-August 2022 edition of Supply Chain Management Review.

July-August 2022

In late May, I attended the Institute for Supply Management’s first live conference since 2019. The message from Tom Derry, ISM’s CEO, was simple: These are challenging times, but along with the challenges come…
Browse this issue archive.
Access your online digital edition.
Download a PDF file of the July-August 2022 issue.

Download Article PDF

Editor’s Note: This marks Larry Lapide’s 100th Insights column.
The last two years have upended forecasting and planning processes. Some companies and public officials appear to have gotten things right, while others have gotten things wrong. While the current times have been extraordinary, getting forecasting and planning right is always a battle. Throughout my career I’ve listened to practitioners discuss what they have done that has been successful or not. A couple of interesting talks were from managers who were brought into their companies to redo demand forecasting and planning processes—such as sales and operations planning (S&OP), similar to what had to be done by many managers during the pandemic.

One discussion that really resonated with me was from a manager who said that she took over management during a chaotic time in her business. As a result, her main strategy was to first install processes to achieve stability goals; that came before she even thought about optimizing processes. The following definitions clarify the differences.

  • Chaotic: completely confused or disordered.
  • Stability: resistance to change, especially sudden change or deterioration.
  • Optimal: the greatest degree or best result obtained or obtainable under specific conditions.

SUBSCRIBERS: Click here to download PDF of the full article.

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About the Author

Larry Lapide, Research Affiliate
Larry Lapide's Bio Photo

Dr. Lapide is a lecturer at the University of Massachusetts’ Boston Campus and is an MIT Research Affiliate. He received the inaugural Lifetime Achievement in Business Forecasting & Planning Award from the Institute of Business Forecasting & Planning. Dr. Lapide can be reached at: [email protected].

View Lawrence's author profile.

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