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New Perspectives on the Value of Demand Sensing

Demand sensing tools are easing inventory burdens in many industries. Recent research points to which types of companies have been investing in those tools and when, and what kinds of results they have been seeing.

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This is an excerpt of the original article. It was written for the May-June 2014 edition of Supply Chain Management Review. The full article is available to current subscribers.

May-June 2014

Getting the most from Sales and Operations Planning is a combination of people, processes, and technology. The Red Wing Shoe Company details the steps it took to improve S&OP processes, slash its S&OP planning efforts by 50 percent, and align manufacturing with sales—all while growing its business.
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Last holiday season, many retailers and their suppliers were shocked by 11th hour shifts in demand, with much of the surprise coming from a surge in e-commerce orders.

As recently as a decade ago, it wasn’t unusual for businesses to be hit with much larger or smaller orders than they had been expecting—and for those orders to arrive earlier or later than anticipated. But since then, the discipline of forecasting has improved markedly, with mathematically tractable models providing more useful predictions of demand. So why, in the first decade of the 21st century, are businesses still surprised—and hobbled—by sharp shifts in demand?

The truth is that lack of accuracy still plagues forecasting efforts. A precision forecast of demand is essential for the successful utilization of advanced planning tools. Until recently, demand forecasting primarily involved analyzing historical information using quantitative and qualitative methods. But in categories such as e-commerce, the historical data is too thin to be truly useful.

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From the May-June 2014 edition of Supply Chain Management Review.

May-June 2014

Getting the most from Sales and Operations Planning is a combination of people, processes, and technology. The Red Wing Shoe Company details the steps it took to improve S&OP processes, slash its S&OP planning…
Browse this issue archive.
Access your online digital edition.
Download a PDF file of the May-June 2014 issue.

Download Article PDF

Last holiday season, many retailers and their suppliers were shocked by 11th hour shifts in demand, with much of the surprise coming from a surge in e-commerce orders.

As recently as a decade ago, it wasn’t unusual for businesses to be hit with much larger or smaller orders than they had been expecting—and for those orders to arrive earlier or later than anticipated. But since then, the discipline of forecasting has improved markedly, with mathematically tractable models providing more useful predictions of demand. So why, in the first decade of the 21st century, are businesses still surprised—and hobbled—by sharp shifts in demand?

The truth is that lack of accuracy still plagues forecasting efforts. A precision forecast of demand is essential for the successful utilization of advanced planning tools. Until recently, demand forecasting primarily involved analyzing historical information using quantitative and qualitative methods. But in categories such as e-commerce, the historical data is too thin to be truly useful.

SUBSCRIBERS: Click here to download PDF of the full article.

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MR

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About the Author

Sarah Petrie, Executive Managing Editor, Peerless Media
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I am the executive managing editor of two business-to-business magazines. I run the day-to-day activities of the magazines and their Websites. I am responsible for schedules, editing, and production of those books. I also assist in the editing and copy editing responsibilities of a third magazine and handle the editing and production of custom publishing projects. Additionally, I have past experience in university-level teaching and marketing writing.

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