Improving the procure-to-pay process can be challenging due to the fact that it spans different business units. Yet confusion on responsibilities, a lack of collaboration, and communication challenges indicate a need for greater integration of procurement and accounts payable. Identifying one owner for the end-to-end procure-to-pay process is part of the solution.
The procure-to-pay process is one that is critical to the business. Because the business units involved often operate as separate teams, there can be confusion regarding each unit’s roles and responsibilities. To address this, organizations should consider a change in process ownership.
Related Article: Using governance to improve procure-to-pay
The infographic below presents how the governance and reporting structure for procurement and AP can vary. It also presents how changing process ownership can encourage communication and collaboration.

Click for full size infographic.
About APQC
APQC helps organizations work smarter, faster, and with greater confidence. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. APQC’s unique structure as a member-based nonprofit makes it a differentiator in the marketplace. APQC partners with more than 500 member organizations worldwide in all industries. With more than 40 years of experience, APQC remains the world’s leader in transforming organizations. Visit us at https://www.apqc.org/, and learn how you can make best practices your practices.
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