Thursday, December 10, 2020 · Jeff Berman
While there has been a heightened sense of attention being paid to the overload of goods ordered online this holiday season, due, in large part, to the COVID-19 pandemic, one inevitable aspect of the frenetic pace of holiday-related e-commerce activity will be how much of an…
Friday, January 17, 2020 · Gary Forger
There's real margin and customer satisfaction sitting in those piles of returns over in the far corner of the distribution center. Now is the time to create effective processes to gain control of returns. By mid-year you'll be glad you did.
Wednesday, January 15, 2020 · Bob Trebilcock
For the supply chains of the retailer, manufacturer or brand owner, returns are a once-neglected area that is growing into a major focus of supply chain managers who don't want to see their organizations lose their shirt taking back our shirts. As supply chain managers,…
Wednesday, June 19, 2019 · Gary Forger Special Projects Editor SCMR
Returns are on a trajectory to move from being tactical to strategic and from a cost center to profit center. NextGen technologies will make those shifts possible.
Tuesday, April 30, 2019 · Sirish Gouda, Sanjeev Swami and Debabrata Ghosh
The industry can improve its environmental performance by increasing the volume of product it recycles. But there is another, less well-known strategy available that is attracting attention: upcycling.
Tuesday, February 5, 2019 · Bob Trebilcock
Handling returns and reverse logistics was front and center at Day 1 of the Reverse Logistics Association annual conference.
Wednesday, May 16, 2018 · APQC
This infographic from APQC outlines the impact of organizational factors on reverse logistics, APQC reverse logistics infographic
Wednesday, May 2, 2018 · Judd Aschenbrand, Michael Mikitka, Tony Sciarrotta and Bob Trebilcock
The boom in e-commerce has led to a record number of returns. How is that affecting supply chains and what are the best practices amongst industry leaders? To find out, SCMR partnered with the Reverse Logistics Association and WERC to survey our readers and their members.
Tuesday, May 1, 2018 · Becky Partida, senior research specialist, supply chain management, APQC
Industry and annual revenue affects the extent to which organizations invest in returns management.
Tuesday, May 1, 2018 · Patrick Burnson
The concept is conceived as a continuous positive development cycle that preserves and enhances natural capital, optimizes resource yields and minimizes system risks by managing finite stocks and renewable flows. Circular Economy study, Ellan Macarther foundation research…
Wednesday, February 7, 2018 · Patrick Burnson
With the flourishing of e-commerce, product returns have become even more nettlesome for today's global supply chain managers. At the same time, however, new revenue streams are being created in the 3pl and warehousing sectors.
Thursday, January 12, 2017 · Irv Grossman and James Kilkelly
The Internet of Things will change the way supply chains manage the lifecycle of products, as a slew of new connected devices come to market. The cell phone industry offers a model for how to handle connected products that are chock full of private, personal data.
Monday, November 30, 2015 · Patrick Burnson
Stericycle ExpertSOLUTIONS recently released the findings of its Q3 2015 Stericycle Recall Index, which found that household goods account for a significant majority of all product recalls in the U.S. since 2010.
Thursday, August 30, 2012 · Jeff Berman
Regulations and cost management remain top of mind for healthcare logistics stakeholders.
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