Friday, February 5, 2021 · Patrick Burnson
When the Los Angeles-based industrial real estate developer CBRE released its report “Reverse Logistics Stress Test: Holiday E-Commerce Spike Will Lead to Record Returns,” many unanswered questioned remained about supply chain sustainability.
Friday, January 17, 2020 · Gary Forger
There's real margin and customer satisfaction sitting in those piles of returns over in the far corner of the distribution center. Now is the time to create effective processes to gain control of returns. By mid-year you'll be glad you did.
Monday, January 13, 2020 · Zac Rogers, Dale Rogers, and Haozhe Chen
With the rise in the number of returns and overstocks, secondary markets, like factory outlets, dollar stores and salvage dealers, have become an increasingly vital part of the product lifecycle. What's your secondary market strategy?
Monday, January 29, 2018 · Brian Broadhurst
Reverse Logistics requires that shipment creation to be available at all potential customer locations. notes Brian Broadhurst, Vice President Transportation Solutions for Spend Management Experts
Saturday, September 16, 2017 · Raanan Cohen
As online retail grows, retailers have to leverage every new touchpoint in the delivery process in order to continuously build customer loyalty. One of the touchpoints that doesn't get as much attention as the others is the returns process.
