Retailers

AI is moving omnichannel closer to the customer

Monday, November 4, 2024 · Massachusetts Institute of Technology
From personalized service to improved inventory management, artificial intelligence is altering the consumer experience.

E-tailing update: Brick-and-mortar retailers struck back

Monday, November 4, 2024 · Larry Lapide
The pandemic put both Walmart and Amazon in very good positions. They both ensured that they always had the goods, as well as the employee labor needed during the pandemic. Since then, Walmart has done a fair amount relative to its competitiveness vis a vis Amazon.

Delivery costs continue to drive shopper preferences

Monday, August 26, 2024 · Jeff Berman
Driven by high levels of online shopping and e-commerce activity, consumers’ ongoing desire for free and fast shipping remains in high demand. But for retailers unable to meet these demands, consumers will not hesitate to turn to other alternatives.

How to Create Real Retailer-Brand Loyalty

Monday, February 19, 2024 · Norman Katz
Supply chain execution, from one end to the other, is the new competitive edge, and this applies whether you are the brand or whether you are the retailer. Working collaboratively is the glue that holds it together.

Supply Chain Set to Deliver this Christmas

Thursday, December 14, 2023 · Jason Miller and Andrew Balthrop
The combination of consumer spending continuing to remain resilient, retailers with inventory and delivery providers with capacity add up to a supply chain ready to deliver for Christmas.

Toy Imports Down, But Still at Pre-COVID Levels

Friday, November 24, 2023 · Amy Wunderlin
While toy imports are down 30% year-over-year, they remain at 2019 pre-COVID levels, suggesting this holiday season may not be all doom and gloom for retailers.

Retailers Are Ready for Holiday Season

Wednesday, October 25, 2023 · Jeff Berman
Most holiday inventory is already in place, says NRF’s Matthew Shay, as retailers continue to monitor consumer trends.
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