Thursday, November 21, 2024 · Gartner Supply Chain
According to Gartner data, 69% of organizations believe customer satisfaction will be the paramount metric for strategic decision-making by 2026. However, many leaders fail to leverage it properly.
Monday, July 8, 2024 · SCMR Staff
Whirlpool’s Jennifer Springer, sr. dir. of customer fulfillment, is the latest top executive to be announced as a keynote speaker at the upcoming NextGen Supply Chain conference.
Sunday, May 19, 2024 · Miguel Rodriguez Garcia and Erez Agmoni
Automation is transforming the warehouse industry as companies pursue improvements in supply chain efficiency and productivity
Thursday, November 2, 2023 · Steve Tracey and Kusumal Ruamsook
Brand touchpoints now extend beyond the physical store, which means retailers must consider positioning themselves as a full-service provider offering retail sales, fulfillment, and delivery services.
Friday, April 14, 2023 · Brian Straight
DHL Supply Chain is leveraging automation to assist workers in an omnichannel Carhartt facility, improving e-commerce pick times.
Monday, February 6, 2023 · SCMR Staff
Small and medium-sized businesses now have access to world-class fulfillment centers and a scalable delivery network.
Tuesday, January 3, 2023 · Alan Amling
With supply chain’s new influence, there’s an opportunity to create persistent advantage through organizational velocity.
Wednesday, November 2, 2022 · Jeff Sexstone, Ingo Schroeter and Marc Palazzolo
Recalibrating the inherent economics of last mile is achievable. Solutions should reflect evolving customer delivery preferences and also inform true order-specific fulfillment and transportation costing.
Thursday, September 1, 2022 · Bob Trebilcock
American Eagle Outfitters has long been a leader in e-fulfillment inside its distribution centers. The next step: Move outside the four walls with a distributed fulfillment network that is shared by other like-minded retailers to compete with the big guys.
Thursday, September 1, 2022 · Bob Trebilcock
AEO is taking a new approach to fulfillment, especially e-fulfillment, inside and outside the four walls of its distribution centers. The focus is on speed.
Wednesday, January 5, 2022 · Mike Doherty and Ken Larson
How Princess Auto Ltd uses a consumer-driven, store-centric fulfillment model to plan and satisfy all customer demand.
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