Thursday, November 21, 2024 · Gartner Supply Chain
According to Gartner data, 69% of organizations believe customer satisfaction will be the paramount metric for strategic decision-making by 2026. However, many leaders fail to leverage it properly.
Subscribe to our weekly e-mail update
Don’t miss out on the best in supply chain. Get premium
resources and in-depth, comprehensive feature articles written by the industry's top experts – delivered.