Generative AI

The planner was the system

Wednesday, April 8, 2026 · Knut Alicke Generative AI enables supply chains to capture and scale planners’ tacit knowledge, transforming planning systems from static tools into learning, experience-driven decision engines.

Shattering the AI pilot trap

Monday, March 9, 2026 · Brian Straight While enthusiasm for generative AI in supply chains is high, most companies remain trapped in pilot programs because successful deployment requires workflow-level problem definition, embedded agents, and disciplined governance rather than simply applying new AI models.

To lead with Gen AI, become an integrator

Tuesday, March 3, 2026 · Tom Davis and Dennis Oates As generative AI reshapes knowledge work, supply chain leaders must orchestrate people, processes, and intelligent systems, shifting from automation to integration to unlock real performance gains.

AI’s new role in running the warehouse

Wednesday, December 10, 2025 · Brian Straight A Mecalux–MIT survey of more than 2,000 warehouse leaders shows that AI adoption has reached mainstream maturity, is driving operational gains, expanding the workforce, and ushering in a new era of intelligent, self-optimizing warehouse networks.

How AI can streamline peak season post-purchase logistics operations

Thursday, October 30, 2025 · Gartner Supply Chain As online holiday orders surge, AI-enabled post-purchase solutions help retailers manage delivery visibility, deflect service calls, and enhance customer loyalty while easing operational strain.

Optimizing procurement analytics with Generative AI and automated data visualization

Wednesday, October 15, 2025 · Dr. Thomas Koch, Shen Yeong Loo and Mariana Dias Pennone A new MIT SCM capstone project demonstrates how a Generative AI-powered chatbot can transform procurement analytics by replacing static dashboards with conversational, data-driven insights that accelerate decision-making and reduce manual reporting tasks.

Cognitive procurement with chatbots: Pros and cons

Wednesday, September 3, 2025 · Sarah Sengupta and Sudipendra Nath Roy AI-powered chatbots are transforming procurement by streamlining workflows, accelerating decision-making, and cutting costs—but not without risks. Benefits still outweigh the risks, but understanding where those risks lie and proactively working to eliminate them will make…

Reinventing supply chains with AI: From fragmentation to intelligent orchestration

Tuesday, August 19, 2025 · Tanguy Caillet, global supply chain leader, Genpact AI is transforming fragmented supply chains into intelligent, self-optimizing ecosystems that drive speed, resilience, and growth.

Gen AI in procurement: From hype to hard truths

Thursday, July 31, 2025 · Brian Straight Generative AI in procurement has hit the “trough of disillusionment,” according to Gartner, as companies face integration, data, and change-management challenges. However, those who invest now may gain a long-term advantage.

AI is reshaping the supply chain and IBP

Thursday, July 24, 2025 · Mikael Hatzis, founder of Integratos AI is transforming supply chain planning and Integrated Business Planning (IBP) by enabling predictive insights, dynamic simulations, and real-time decision-making that challenge the very role of traditional ERP systems.

AI is opening new opportunities to upskill procurement professionals

Friday, February 7, 2025 · Brian Straight The use of AI is exploding in procurement, but despite the need to upskill the workforce to match a digitized future, many companies are slow to invest in training.

How procurement is prioritizing technology to drive success in 2025

Friday, January 24, 2025 · Gartner Supply Chain By focusing on technology trends like GenAI, predictive analytics, and conversational AI, CPOs will be in a better position to navigate the complexities of the digital landscape and deliver greater value to their organization.

The year of AI

Tuesday, January 7, 2025 · Brian Straight As much discussion and deployment of artificial intelligence took place in 2024, 2025 is shaping up to be an even bigger year. This year will likely see the acceleration of AI, and specifically Generative AI, into everyday business functions.

AI talent concern grows, but investment continues

Wednesday, December 18, 2024 · Brian Straight A recent Accenture survey finds that while the integration of artificial intelligence in supply chain is increasing, more executives have concerns as the tech quickly infiltrates systems.

Transformative, but slower adoption ahead for Gen AI

Friday, December 13, 2024 · Brian Straight A survey of transportation leaders by Deloitte finds the majority expect Gen AI to transform the industry, but the majority see a three-year timeframe for most impacts.