E-commerce Planning

AI and technology: The latest findings from the 2026 State of Omnichannel Supply Chain Report

Friday, May 15, 2026 · Eva Ponce, Ph.D., and Laura Allegue
New research findings reveal AI and automation are becoming the backbone of omnichannel supply chains as companies move from capability building to real-time, profitable execution.

Late orders: The tug of war between operations and transportation

Tuesday, April 21, 2026 · Nicolò Masorgo, PhD; Thu Trang Hoang, PhD; David D. Dobrzykowski, PhD; John E. Bell, PhD; and Morgan Swink, PhD
E-commerce late orders are driven by a breakdown between warehouse operations and transportation, and can be mitigated through early detection thresholds, strategic deprioritization, and simplified order flows.
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