Coca-Cola Hellenic Bottling Company (HBC) is one of the largest bottlers for The Coca-Cola Company in terms of volume, with sales of more than two billion units every year.
In their daily work, the operators in Coca-Cola HBC’s warehouses were using paper lists or tablets mounted on pallet jacks and radio frequency (RF) scanners. To stay ahead of the curve and maintain high levels of customer satisfaction, Coca-Cola was challenged to find a more efficient and accurate picking solution to optimize their processes.
"We needed to improve our picking accuracy. With the high volumes we ship, even a 0.1% error rate can lead to 1,000 wrong deliveries, resulting in 1,000 customer complaints."
– Suzana Rari, Supply Chain Manager, Coca-Cola HBC Greece & Cyprus
Download this case study to learn how they have implemented TeamViewer xPick starting with a pilot at a Coca-Cola HBC distribution center in Thessaloniki, Greece.