APQC Company Profile

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills.

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APQC
123 N. Post Oak Ln
Houston, TX 77024
United States
713-681-4020
800-776-9676
713-681-8578

APQC News

RPA benefits and barriers

This year, most supply chain organizations have logistics as a top priority. Many are looking for ways to optimize their inventory management. Robotic process automation (RPA) offers the potential for improved quality of logistics and inventory tasks and reduced employee time…

The benefits and challenges of RPA in logistics

Each year, supply chain leaders identify areas to target for investment and development. One option is the adoption of robotic process automation, which combines high-volume processes with set business rules to complete tasks autonomously.

Building resilience in manufacturing

Manufacturing remains a critical area of investment for many business leaders. In APQC’s 2024 Supply Chain Priorities and Challenges research, 72% of organizations named manufacturing as a priority for the year with regard to investing resources, innovation, and hiring.

Manufacturing capabilities for resilience

Managing supply chain disruptions continues to be a top priority for organizations. In fact, more than half of organizations have made it a top area of focus for their manufacturing this year. To ensure that they have the resiliency needed to manage disruptions, organizations…

What supports accurate spend analysis?

Supply chain organizations are always looking for greater visibility into spending. Leaders are dedicating additional resources to spend management, which seeks to answer several questions related to spend analysis.

Bridging the ESG gap in supply chain management: From ambition to action

To bridge the chasm between ESG aspiration and implementation, businesses must refine their focus on the ESG agenda to clearly define the importance of environmental, social, and governance factors within organizational policies and strategies, with a focus on execution.

APQC Infographic: Preparedness in 2024

The infographic below shows how organizations performed on their business goals in 2023, as well as areas of focus for 2024.

Preparing for 2024 supply chain challenges and priorities

Organizations are prioritizing preparedness against ongoing uncertainty.

APQC Infographic: Open Innovation Maturity & Supply Chain Success

Organizations can build on their relationships with key supply chain partners and stakeholders by adopting an open approach based on collaboration and co-creation.

Co-innovate for supply chain ecosystem success

Using business ecosystems for innovation can yield better results and performance.

APQC Infographic: The Importance of Tier 1 Suppliers in Emissions Reporting

Organizations face pressure from the public, regulatory agencies, and legislation to ensure that they monitor their greenhouse gas (GHG) emissions. In particular, scope 3 emissions, or those resulting from sources in the value chain not owned or controlled by the organization,…

Measuring and reporting Scope 3 emissions

Prioritize based on supplier impact, and don’t forget your lower tiers.

APQC Infographic: Information maturity yields business benefits in logistics

APQC classifies organizations that have established these practices as having high information maturity. Advantages that these organizations have over others include the ability to determine product locations throughout the supply chain.

Logistics data management: Focus on the foundation

Information maturity leads to improved performance and customer loyalty.

APQC Infographic: How to measure change management success

As supply chains continue to evolve to meet the needs of a post-pandemic world, processes and systems have to be transformed accordingly. Continued transformations mean that organizations are devoting time and resources to change management initiatives. This includes measuring…

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