APQC Company Profile

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills.

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APQC
123 N. Post Oak Ln
Houston, TX 77024
United States
713-681-4020
800-776-9676
713-681-8578

APQC News

The $4 million procurement gap

Differences in how procurement processes are designed and executed can create more than a $4 million cost gap at scale.

Making innovation a measurement priority

To ensure precision and efficiency, supply chain organizations look for the right measures to track their performance. These efforts focus on identifying key performance indicators for standard supply chain functions such as planning, procurement, manufacturing, and logistics.

Today’s digital supply chains: On the road to maturity

Digital supply chains are gaining ground as businesses refocus their attention on the true technology business drivers.

Digital supply chain maturity is advancing

New research from APQC shows that while digital tools are widely adopted across supply chains, true end-to-end transformation remains elusive for most organizations.

Making innovation a measurement priority

To ensure precision and efficiency, supply chain organizations look for the right measures to track their performance. These efforts focus on identifying key performance indicators for standard supply chain functions such as planning, procurement, manufacturing, and logistics.

Why supply chain cybersecurity still falls short and what leaders must do next

Cybersecurity is vital for supply chains to execute effectively and maintain trust with partners and customers.

Why supply chain cybersecurity still falls short and what leaders must do next

Cybersecurity is vital for supply chains to execute effectively and maintain trust with partners and customers.

Infographic: Supply chain cybersecurity

Most organizations are underinvesting in supply chain cybersecurity, leaving them slow to detect and respond to threats that can disrupt global operations.

How to develop the next generation of supply chain planning professionals

Supply chain planning is in need of a reboot. Planners are increasingly expected to take a leading role in managing complex cross-functional processes, driving automation, and building more agile supply chains. As a result, the competencies that today’s planning…

Infographic: Developing next-gen supply chain planning experts

The competencies needed by tomorrow’s supply chain planning professionals are very different from those needed just a few years ago. Although many leaders recognize that planners need both soft and technical skills, organizations often rely on traditional approaches to…

Optimize procurement with standardization and technology

The volatile environment for supply chains requires organizations to leverage all the tools at their disposal, including technologies such as AI.

Overcoming obstacles and embracing new supply chain priorities

So far, this year has been a continuation of 2024 with supply chains facing disruptions and challenges resulting from multiple factors beyond anyone’s control. At the beginning of 2025, APQC wrapped up its 11th annual Supply Chain Management Priorities and Challenges…

Achieving goals through collaboration and visibility

So far, 2025 has started out as a continuation of the previous year. Factors beyond organizations’ control have taken a toll on their performance on business goals. Many supply chain organizations are looking to overcome obstacles by prioritizing supplier relationships and…

Infographic: Supply chain innovation

To ensure sustained precision and efficiency, supply chain organizations look for the right measures to track their performance. Yet many do not consider measuring innovation in the supply chain. Organizations often aim to increase their innovation, but they must first…

Making innovation a measurement priority

To ensure precision and efficiency, supply chain organizations look for the right measures to track their performance. These efforts focus on identifying key performance indicators for standard supply chain functions such as planning, procurement, manufacturing, and logistics.

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