Latest from Norman
Monday, June 15, 2026 · Norman Katz
A BBC report highlighted how Mexican call centers staffed by deported former gang members are providing outsourced services to U.S. companies while offering workers a pathway to rehabilitation, stable employment, and social reintegration.
Monday, May 18, 2026 · Norman Katz
Shippers evaluating third-party logistics providers must look beyond whether a 3PL simply “has EDI” and instead assess how its EDI infrastructure, outsourcing model, ASN capabilities, and operational integration directly impact retail compliance, fulfillment execution, and…
Monday, April 20, 2026 · Norman Katz
Retail inventory inaccuracies are less about theft and more about outdated accounting methods like the retail inventory method that distort stock visibility, forecasting, and replenishment decisions.
Monday, March 16, 2026 · Norman Katz
Procter & Gamble’s One Supply Chain strategy is an example of how aligning operations, forecasting, logistics, and supplier collaboration around the “Perfect Order” framework enables companies to deliver the right product, at the right time and cost, while turning…
Monday, February 16, 2026 · Norman Katz
To achieve a true Perfect Order in today’s regulatory environment, companies must add a “right data” requirement, integrating accurate, traceable, and compliant information into ERP and EDI systems to meet mandates and retail vendor compliance expectations.
Monday, October 20, 2025 · Norman Katz
A study of 390 retail executives reveals that data readiness directly drives revenue performance, with data-ready companies reporting five times higher growth than their peers. Yet most retailers still struggle with siloed operations, legacy systems, and limited real-time…
Monday, September 15, 2025 · Norman Katz
AI can enhance data analysis but it cannot fix the fundamental challenges of Big Data—such as volume, variety, velocity, veracity, and relevancy—that must be addressed before AI can succeed.
Monday, August 18, 2025 · Norman Katz
AI can help cities, counties and states collect taxes from businesses purposely trying to avoid compliance, lowering costs for all businesses in the process.
Monday, July 21, 2025 · Norman Katz
Only 26% of companies are achieving real value from AI—and according to a global BCG survey, the key to success isn’t algorithms, but prioritizing people and processes over technology alone.
Monday, June 16, 2025 · Norman Katz
Employee adoption of AI is slowing—even as enterprise initiatives expand—due to fear, unclear expectations, and the absence of HR-led job role alignment. Norman Katz explains the role HR can play in encouraging employee AI use.
