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November 2019
We hear a lot about emerging technologies like artificial intelligence, machine learning and robotics. We hear less about one of the enabling technologies that makes the others possible: Browse this issue archive.Need Help? Contact customer service 1-508-503-1313 More options
In recent decades, firms have used supply chain management (SCM) primarily for capturing value in supply networks. However, SCM is becoming a prominent means of value creation, especially in commoditized markets where there is less scope for product innovation.
In particular, as supply chains become more fragmented, they are exposed to risks associated with complex information flows and trading partner incentive misalignments. By mitigating or even removing these risks through process innovation, supply chain managers can create value for their customers.
A research project at the Malaysia Institute for Supply Chain Innovation (MISI), a member of the MIT SCALE Network of research centers, looked at how companies can use supply chain processes to unlock customer value. The project identified areas where processes could be improved through innovation and quantified the benefits of these improvements. The analytical approach taken can provide a blueprint for companies that want to follow a similar path to value creation.

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MR
Sorry, but your login has failed. Please recheck your login information and resubmit. If your subscription has expired, renew here.
November 2019
We hear a lot about emerging technologies like artificial intelligence, machine learning and robotics. We hear less about one of the enabling technologies that makes the others possible: Browse this issue archive. Access your online digital edition. Download a PDF file of the November 2019 issue.In recent decades, firms have used supply chain management (SCM) primarily for capturing value in supply networks. However, SCM is becoming a prominent means of value creation, especially in commoditized markets where there is less scope for product innovation.
In particular, as supply chains become more fragmented, they are exposed to risks associated with complex information flows and trading partner incentive misalignments. By mitigating or even removing these risks through process innovation, supply chain managers can create value for their customers.
A research project at the Malaysia Institute for Supply Chain Innovation (MISI), a member of the MIT SCALE Network of research centers, looked at how companies can use supply chain processes to unlock customer value. The project identified areas where processes could be improved through innovation and quantified the benefits of these improvements. The analytical approach taken can provide a blueprint for companies that want to follow a similar path to value creation.
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