November 2012
We’ve all heard about the advantage of being a preferred customer to your buyers. Now we learn that it’s just as important to become a good customer to your key suppliers. This article explains the benefits of becoming a preferred customer and lays out the actions needed to become one.
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10
The Wisdom of Becoming a Preferred Customer
Research and experience tells us that satisfied suppliers are more willing to provide preferential treatment to customers—treatment that can lead directly to market advantage.…
20
Supply Chain Visibility: More Trust than Technology
Achieving supply chain visibility has been an elusive quest for many companies. Simply throwing more data or technology at the problem has not seemed to work. What’s needed…
26
Why Working Capital Should Matter to You
Working capital is one of the most powerful and least understood drivers for supply chain managers to improve a company’s cash flow and profitability. In pursuing initiatives…
