Counterfeits Are Still A Major Problem

During the next two weeks, while most factories are shut down in China, why not take some time to reevaluate your strategy and processes regarding counterfeit imports?

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Happy Chinese New Year! The Year of the Pig is expected to bring much prosperity – maybe too much for counterfeiters.

During the next two weeks, while most factories are shut down in China, why not take some time to reevaluate your strategy and processes regarding counterfeit imports? The way imported products are sold has drastically changed over the past few years. Has your counterfeit monitoring process kept up?

The counterfeiting problem is a multi-headed monster and it is growing. Most imported counterfeit products come from China, and it has become increasingly difficult to distinguish a counterfeit from the real thing. Owners of brands and intellectual property are losing billions of dollars in revenue every year to counterfeiters that are selling bogus products, often at the same price as the true brand.

Where do they come from?

Where do these counterfeit parts come from? China is the largest source of counterfeit items – about 80% of imported counterfeits come from China. Eastern Europe, South America and the Middle East are also known sources of counterfeits. Using the latest manufacturing and printing technologies, counterfeiters are able to duplicate finishes, stenciling, print boxes, labels and security codes that mimic those on the genuine products. Many fakes are undetectable to the average person.

Counterfeits in e-Commerce

Only 3-5% of cargo shipments coming into the U.S. are selected for physical examination by Customs and Border Protection (CBP), where a counterfeit product might be caught. But cargo is selected for examination based on a risk algorithm or a statistical random sample. As a result, many shipments simply pass through the import process with an electronic document filing, no physical inspection, and are delivered directly to an e-Commerce fulfilment warehouse.

Once at the warehouse, the products are sold via e-Commerce web sites such as eBay and Amazon, without the importer ever checking the physical item. eBay and Amazon Marketplace orders are fulfilled through these 3rd Party warehouses and shipped directly to the consumer. Although most on-line retailers have strict written policies about counterfeiting, these policies are very difficult to enforce unless someone complains.

Brick and mortar retailers may unknowingly sell counterfeits as they are sometimes mixed in with the true brands. The counterfeits have gotten so good that they are practically indistinguishable from the true brands, tags, and gift boxes. These counterfeits are often sold at a slightly reduced price, so the product looks similar to the true products, but seems to be a bargain. For example, a name-brand silk scarf might cost $300, but the counterfeit with a different color or different pattern marked with the same brand name, is sold for $200 or $250. Or perhaps the counterfeit scarf is sold on eBay as “previously-owned” for as little as $100. Even the boxes they come in look legitimate. The true brand loses millions in revenue because of these counterfeit goods and tactics.

Targeted Industries

Apparel, footwear, and accessories are typical targets for counterfeiters. But many other industries are now dealing with counterfeiters through e-Commerce sales. Electronics, aerospace, automotive, printing, and cosmetics are now seeing spikes in counterfeit products sold on-line. The aerospace and defense industries have taken a lead in fighting counterfeits through product serialization and supply chain control, and through working with Customs and Border Protection (CBP).

Professional industrial buyers often have a difficult time in distinguishing genuine products. Tasked with getting the best price and delivery, buyers may be duped into buying counterfeits because they are slightly cheaper. New suppliers should always be verified before an order is placed.

Strict Liability

As an Expert Witness, I have been involved in several Chinese counterfeiting and trademark violation cases. Under Strict Liability law, anyone or any entity selling counterfeit goods is liable, whether or not they knowingly sold the counterfeits. eCommerce warehouse/fulfilment operators, retailers, and other supply chain links can easily go bankrupt trying to fight a legal battle if they are caught dealing with counterfeits. Even if a seller claims to not know about the counterfeit, they can still be held liable.

Maintain control over your supply chain

The only way to control counterfeiting is to maintain control over your entire worldwide supply chain and enforce discipline in verifying supply chain partners and products. This means verifying and monitoring all parts suppliers, distributors, subcontractors, and contract manufacturers. Go to China often and review the production of parts. Make sure all supply chain links are verified and overseen regularly by you or your staff. Take nothing for granted. Know your supply chains from start to finish. Verify and monitor every step of the way.

SC
MR

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About the Author

Rosemary Coates, Executive Director
Rosemary Coates's Bio Photo

Ms. Coates is the Executive Director of the Reshoring Institute and the President of Blue Silk Consulting, a Global Supply Chain consulting firm. She is a best-selling author of five supply chain management books including: 42 Rules for Sourcing and Manufacturing in China and Legal Blacksmith - How to Avoid and Defend Supply Chain Disputes. Ms. Coates lives in Silicon Valley and has worked with over 80 clients worldwide. She is also an Expert Witness for legal cases involving global supply chain matters. She is passionate about Reshoring.

View Rosemary's author profile.

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