Login



For PLUS+ subscription assistance, contact customer service.

Not a PLUS+ Subscriber?

Become a PLUS+ Subscriber today and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access
  • 7 Magazine Issues per Year
  • Companion Digital Editions
  • Digital Edition Archives
  • Bonus Email Newsletters

Subscribe Today!

Premium access to exclusive online content, companion digital editions, magazine issues and email newsletters.

Subscribe Now.


Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2009.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $109/year*. Begin yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

For assistance with your PLUS+ subscription, contact customer service.

* Prices higher for subscriptions outside the USA.

You have been logged out of PLUS+


For PLUS+ subscription assistance, contact customer service.

Need to access our premium PLUS+ Content?
Upgrade your subscription now.


Our records show that you are currently receiving a free subscription to Supply Chain Management Review magazine, or your subscription has expired. To access our premium content, you need to upgrade your subscription to our PLUS+ status.

To upgrade your subscription account, please contact customer service at:

Email: [email protected] Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)

Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2010.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $129/year*. Start yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

This content is available for PLUS+ subscribers.


Already a PLUS+ subscriber?


To begin or upgrade your subscription, Become a PLUS+ subscriber now.

For assistance with your PLUS+ subscription, contact customer service.

Sorry, but your login to PLUS+ has failed.


Please recheck your login information and resubmit below.



For PLUS+ subscription assistance, contact customer service.

Out-going IWLA Chief Shares Advice for 3PL Customers at CSCMP

The International Warehouse Logistics Association President & CEO Joel D. Anderson spoke on “pesky regulations” at the recently-concluded Council of Supply Chain Management Professionals Annual Conference in Denver.

By ·
By ·

The International Warehouse Logistics Association President & CEO Joel D. Anderson spoke on “pesky regulations” at the recently-concluded Council of Supply Chain Management Professionals Annual Conference in Denver. Now that he’s announced his pending retirement, Anderson wishes to share this “check list” for shippers wising to vet 3PLs promising “optimization.”

Here are some of his observations.

*First, the shipper/customer needs to clearly define its market and service expectations.  For example, if the shipper does not have any trading patterns outside of a defined area, look for someone with a proven track record of services and promises kept within that service area.

*Second, data transparency.  The shipper should always be able to get answers to the questions of inventory in storage, in transit, expected delivery dates, immediate notification of any delays and expected resolution of the delays.

*Third, did the 3PL when presenting responses to an RFP also ask deep questions about the shipper’s supply chain and the shipper’s customer requirements?  3PLs provide substituted services for the shipper and to provide at the same level or better, the 3PL must know all the “ins and outs” of the shipper’s supply chain, including what the shipper’s customers expect.

*Fourth, does the 3PL bring innovation to the shipper’s supply chain.  After examining the deep questions in #3, does the 3PL mull it over and then respond with an alternative approach that can reduce the time and cost, and improve the reliability and efficiency of the supply chain.

*Fifth, does the shipper have the commitment of the senior management of the 3PL.  I have found that the most successful 3PL that secure new business contracts are ones where senior management participates in the service offering.  Nothing says “I care” better than senior management participating in making the proposal a reality.

When asked what other optimized services a shipper expect and/or demand? Anderson provided two more boxes to check: 

*Innovation – because the 3PL is the subject matter expert in logistics, the shipper should create an expectation that the 3PL will bring a new idea to the table.

*Thorough knowledge of any and all regulatory barriers or obstacles that may adversely impact the shipper’s trading patterns.


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

Subscribe to Supply Chain Management Review Magazine!

Subscribe today. Don't Miss Out!
Get in-depth coverage from industry experts with proven techniques for cutting supply chain costs and case studies in supply chain best practices.
Start Your Subscription Today!

Latest Whitepaper
Best Practices for Seamless Integrated Transportation Management
Few companies are putting transportation management best practices to work in their supply chain operations. However, when executed correctly, a transportation management solution is an effective way to improve cost efficiency and serve evolving customer needs.
Download Today!
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!


Latest Webcast
New Attitudes for S&OP / IBP to Keep Pace with Evolving Markets
Have you ever wondered why so many companies struggle to implement an effective S&OP strategy? In this webinar we'll examine why it's time to view S&OP as an evolutionary process that is flexible, adaptable and forward thinking
Register Today!
EDITORS' PICKS
The Hackett Group Says Typical Procurement Organizations Need “Digital Transformation”
The potential cost take-out opportunity through digital transformation of the procurement function...
NAFTA Renegotiation and its Supply Chain Implications Explored
The first round of the negotiations among the United States, Canada and Mexico will take place in...

Resilinc Awarded Patent for supply Chain Risk Analytics and Vulnerability Maps
US Patent Number 9721294 protects the company’s unique supply chain risk analytics
Creating Holistic Supply Chain Sustainability: Not a Choice, a Given
When Oracle OpenWorld’s annual conference convenes in San Francisco this October, you can bet that...