Tuesday, November 13, 2012 · Robert J. Trent and Zach G. Zacharia
Research and experience tells us that satisfied suppliers are more willing to provide preferential treatment to customers—treatment that can lead directly to market advantage. But what does it take to become a “preferred customer” and capture that edge?
Tuesday, November 13, 2012 · Mike Giguere and Brad Householder
Achieving supply chain visibility has been an elusive quest for many companies. Simply throwing more data or technology at the problem has not seemed to work. What’s needed instead is a structured approach that identifies the goals of enhanced supply chain visibility,…
Tuesday, November 13, 2012 · Dr. Heimo Losbichler, Dr. Farzad Mahmoodi
Working capital is one of the most powerful and least understood drivers for supply chain managers to improve a company’s cash flow and profitability. In pursuing initiatives to achieve sustainable working capital improvements, supply chain managers need to look beyond their…
Tuesday, November 13, 2012 · Thomas V. Scannell, Sime Curkovic, Robert Lundquist, and Michael Isaac
Operating in a dynamic global environment, Steelcase Inc. recognized it needed to get a better handle on supply risk. The solution was an initiative called the Global Procurement Process. This comprehensive approach to risk management is built on two core principles: “begin…
Tuesday, November 13, 2012 · Delphine Manceau, Pierre-François Kaltenbach, Line Bagger-Hansen, Valérie Moatti, and Julie Fabbri
Innovation is no longer the sole preserve of the R&D department. These days, companies draw practical inspiration and profitable ideas from far and wide— from suppliers, academia, competitors, customers, and through crowdsourcing. So who is now responsible for driving…
