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Procurement Automation: How to do it Right

Successful automation of procurement processes can deliver a host of benefits. For one, automation can eliminate the costly, time-consuming manual tasks while giving supply management professionals the tools and enhanced visibility needed to make better procurement decisions. Here’s a guide to successfully implementing your automation project and start gaining those advantages.
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May 07, 2012 - SCMR Editorial
Download Article PDF

Over the past 15 years, many procurement departments have participated in a broad transformation of their function and gained greater awareness and relevance within the executive quarters. A large number of those procurement departments leveraged supply management technology to enable their transformation.  Supply management solutions automate the sourcing, procurement, and accounts payable functions commonly referred to as the Source-to-Settle process. The primary applications that fall under this category are (1) spend analysis, which helps companies aggregate, classify, cleanse, and analyze their supplier spend information; (2) eSourcing, which automates the sourcing or bid process; (3) contract management, which automates the supplier contracting process; (4) eProcurement, which automates the requisition to purchase order process; and (5) ePayables, which automates the accounts payable process.

These solutions can drive efficiencies and savings and help organizations become more effective. (We’ve included two case study sidebars in this article that serve as examples.) In fact, when deployed successfully, these solutions can deliver some of the most compelling and competitive returns on an investment in enterprise technology available in the market. That means that these projects are absolutely worth undertaking.

Unfortunately, as with any IT project, the returns on these investments are far from guaranteed. There are many potential pitfalls and landmines that can pull a supply management automation project off of its course. The good news is that over the past 15 years, many, many groups have been successful. And these successes have helped establish standard industry best practices. In this article we highlight those best practices that can lead to a successful purchasing automation project. Our discussion follows this sequence: laying the groundwork for a successful automation project; managing the RFP process; and deploying the solution selected.

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