Friday, March 4, 2022 · By Dan Pellathy, Ivan Russo and Ayman Omar
So many companies want to tighten control over their 3PL returns processes. However, research suggests that the best approach may be to let go.
Tuesday, March 1, 2022 · Gary Forger
Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their reverse logistics strategy and processes.
Wednesday, December 15, 2021 · Bob Trebilcock
The reverse logistics supply chain has never been more important. Yet, different approaches to managing outsourced relationships can produce different results
Thursday, January 28, 2021 · Bob Trebilcock
Listen in as Ranjan Roy, vice president of strategy for Adore Me, discusses what it takes to roll out a subscription-based supply chain
Thursday, December 10, 2020 · Jeff Berman
While there has been a heightened sense of attention being paid to the overload of goods ordered online this holiday season, due, in large part, to the COVID-19 pandemic, one inevitable aspect of the frenetic pace of holiday-related e-commerce activity will be how much of an…
Friday, January 17, 2020 · Gary Forger
There's real margin and customer satisfaction sitting in those piles of returns over in the far corner of the distribution center. Now is the time to create effective processes to gain control of returns. By mid-year you'll be glad you did.
Wednesday, January 15, 2020 · Bob Trebilcock
For the supply chains of the retailer, manufacturer or brand owner, returns are a once-neglected area that is growing into a major focus of supply chain managers who don't want to see their organizations lose their shirt taking back our shirts. As supply chain managers,…
Wednesday, June 19, 2019 · Gary Forger Special Projects Editor SCMR
Returns are on a trajectory to move from being tactical to strategic and from a cost center to profit center. NextGen technologies will make those shifts possible.
Tuesday, April 30, 2019 · Sirish Gouda, Sanjeev Swami and Debabrata Ghosh
The industry can improve its environmental performance by increasing the volume of product it recycles. But there is another, less well-known strategy available that is attracting attention: upcycling.
Tuesday, February 5, 2019 · Bob Trebilcock
Handling returns and reverse logistics was front and center at Day 1 of the Reverse Logistics Association annual conference.
Wednesday, May 16, 2018 · APQC
This infographic from APQC outlines the impact of organizational factors on reverse logistics, APQC reverse logistics infographic
Wednesday, May 2, 2018 · Judd Aschenbrand, Michael Mikitka, Tony Sciarrotta and Bob Trebilcock
The boom in e-commerce has led to a record number of returns. How is that affecting supply chains and what are the best practices amongst industry leaders? To find out, SCMR partnered with the Reverse Logistics Association and WERC to survey our readers and their members.
Tuesday, May 1, 2018 · Becky Partida, senior research specialist, supply chain management, APQC
Industry and annual revenue affects the extent to which organizations invest in returns management.
Tuesday, May 1, 2018 · Patrick Burnson
The concept is conceived as a continuous positive development cycle that preserves and enhances natural capital, optimizes resource yields and minimizes system risks by managing finite stocks and renewable flows. Circular Economy study, Ellan Macarther foundation research…
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