Login



For PLUS+ subscription assistance, contact customer service.

Not a PLUS+ Subscriber?

Become a PLUS+ Subscriber today and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access
  • 7 Magazine Issues per Year
  • Companion Digital Editions
  • Digital Edition Archives
  • Bonus Email Newsletters

Subscribe Today!

Premium access to exclusive online content, companion digital editions, magazine issues and email newsletters.

Subscribe Now.


Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2009.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $109/year*. Begin yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

For assistance with your PLUS+ subscription, contact customer service.

* Prices higher for subscriptions outside the USA.

PLUS+ Customer Service Support


Customer service for all PLUS+ subscribers is available Mon-Fri, 9am-5pm Eastern time.

Email: [email protected]
Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)
Mail: PO Box 1496, Framingham MA 01701-1496, USA



You have been logged out of PLUS+


For PLUS+ subscription assistance, contact customer service.

Need to access our premium PLUS+ Content?
Upgrade your subscription now.


Our records show that you are currently receiving a free subscription to Supply Chain Management Review magazine, or your subscription has expired. To access our premium content, you need to upgrade your subscription to our PLUS+ status.

To upgrade your subscription account, please contact customer service at:

Email: [email protected] Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)

Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2010.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $129/year*. Start yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

This content is available for PLUS+ subscribers.


Already a PLUS+ subscriber?


To begin or upgrade your subscription, Become a PLUS+ subscriber now.

For assistance with your PLUS+ subscription, contact customer service.

Sorry, but your login to PLUS+ has failed.


Please recheck your login information and resubmit below.



For PLUS+ subscription assistance, contact customer service.

Reverse Logistics

By Jeff Berman · January 10, 2018
While the 2017 holidays are in the rear view mirror, that does not mean that it has gotten up and gone away. How? Well, in the supply chain management world we live in, it really comes down to two simple words: reverse logistics.
WHITE PAPER
By SCMR Staff · December 7, 2017
Fueled by e-commerce, the new state of retail is truly an omnichannel one, and companies will flourish or flounder based on how well their supply chain can meet customer expectations.
By Patrick Burnson · September 6, 2017
The acquisition is designed to accelerate Pitney Bowes’ expansion into the U.S. domestic parcels market at scale, enabling the company to deliver a broader range of consumer-focused ecommerce and parcel management solutions to retailers, small and medium businesses, and enterprise clients.
By Patrick Burnson · September 6, 2017
The Hackett Group, Inc. has launched Quantum Leap, a digital benchmarking and performance improvement platform designed to speed up the benchmarking process, and enable logistics managers to better assess performance gaps.
By Patrick Burnson · March 1, 2017
There’s a dawning awareness of the importance of a reverse logistics strategy—especially in light of the critical role it now plays in e-commerce. Our experts say that level of thinking will not only help improve customer service, but will contribute significantly to an organization’s bottom line.
By Irv Grossman and James Kilkelly · January 12, 2017
The Internet of Things will change the way supply chains manage the lifecycle of products, as a slew of new connected devices come to market. The cell phone industry offers a model for how to handle connected products that are chock full of private, personal data.
By Jeff Berman · December 20, 2016
Reverse logistics processes will be looked to more than ever for retail shippers, with industrial real estate firm CBRE calculating that the total value of returned goods purchased online during the 2016 holiday season will be between $14 billion to almost $29 billion (out of total holiday e-commerce sales of $95 billion). That was a key takeaway from the firm’s recently report, entitled: “Holiday Stress: E-commerce and the Rapidly Rising Rate of Return.”
By Patrick Burnson · November 30, 2015
Stericycle ExpertSOLUTIONS recently released the findings of its Q3 2015 Stericycle Recall Index, which found that household goods account for a significant majority of all product recalls in the U.S. since 2010.
WHITE PAPER
By Charlie Tanner · July 2, 2015
As customers' demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using findings from a research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.
By Brooks Bentz · February 1, 2015
Reverse logistics can represent a significant chunk of supply chain cost—and it’s typically not very well managed. Our resident consultant suggests that it’s time for savvy logistics operations to manage reverse as an integral part of supply chain management to improve efficiency and reduce cost.
By MMH Staff · January 28, 2015
97% say the return process is very important to their future intentions to shop with a retailer.
By Bob Trebilcock · June 3, 2014
New APICS survey finds that remanufacturing and reverse logistics are no longer niche competencies
By Patrick Burnson · February 20, 2014
An effective reverse logistics plan serves as a guide for the recall team as it manages the process.
By Patrick Burnson · February 1, 2014
Shippers and their service providers are outlining plans for the new year by identifying pain points in the reverse loop. Key to that process is developing a returns management strategy designed to provide customers with multi-channel visibility.
By Jeff Berman · August 30, 2012
The merging of the complex web of healthcare with efficient logistics operations is one that comes with more than a few challenges.

Page 1 of 3 pages  1 2 3 > 
Latest Whitepaper
Third Party Risk: Too Close for Comfort
You’ve got a handle on many of the potential supply chain "disrupters" that can paralyze your business. But the real risk is embedded in areas you may have overlooked.
Download Today!
From the December 2017
This is a comprehensive guide to services, products and educational opportunities targeted specifically to supply chain professionals. As with years past, we’re also featuring several articles we trust will offer food for thought in your supply chain throughout the coming year.
Transportation Trends: The last mile, history repeating
Economic Outlook: A Complex and Uneven Scenario for Global Supply Chains
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!


Latest Webcast
The Perfect Formula for Determining the Right Amount of Inventory
This webcast explains how the science of theoretical minimums, a new approach to inventory optimization, provides a simple and elegant way to reduce cost and increase customer service levels by monetizing time delays across the extended supply chain.
Register Today!

EDITORS' PICKS
Oracle Modern Supply Chain Experience Promises to Address Key Industry Issues
In many cases, system and data from different vendors are integrated frequently, in different...
Atradius Issues New Report on Supply Chain Risk in North America
The U.S. shows strong economic performance, but the looming risk that leadership in Washington will...

2018: The year we make meaningful progress on digital transformation
Perhaps it would have been better to describe it as a digital evolution – more of an ongoing...
Industrial and Supply Chain Real Estate Expected to Soar in 2018
Strong economy and insatiable demand for online shopping behind industrial real estate resurgence