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Reverse Logistics

By Patrick Burnson · September 6, 2017
The acquisition is designed to accelerate Pitney Bowes’ expansion into the U.S. domestic parcels market at scale, enabling the company to deliver a broader range of consumer-focused ecommerce and parcel management solutions to retailers, small and medium businesses, and enterprise clients.
By Patrick Burnson · September 6, 2017
The Hackett Group, Inc. has launched Quantum Leap, a digital benchmarking and performance improvement platform designed to speed up the benchmarking process, and enable logistics managers to better assess performance gaps.
By Patrick Burnson · March 1, 2017
There’s a dawning awareness of the importance of a reverse logistics strategy—especially in light of the critical role it now plays in e-commerce. Our experts say that level of thinking will not only help improve customer service, but will contribute significantly to an organization’s bottom line.
By Irv Grossman and James Kilkelly · January 12, 2017
The Internet of Things will change the way supply chains manage the lifecycle of products, as a slew of new connected devices come to market. The cell phone industry offers a model for how to handle connected products that are chock full of private, personal data.
By Jeff Berman · December 20, 2016
Reverse logistics processes will be looked to more than ever for retail shippers, with industrial real estate firm CBRE calculating that the total value of returned goods purchased online during the 2016 holiday season will be between $14 billion to almost $29 billion (out of total holiday e-commerce sales of $95 billion). That was a key takeaway from the firm’s recently report, entitled: “Holiday Stress: E-commerce and the Rapidly Rising Rate of Return.”
By Patrick Burnson · November 30, 2015
Stericycle ExpertSOLUTIONS recently released the findings of its Q3 2015 Stericycle Recall Index, which found that household goods account for a significant majority of all product recalls in the U.S. since 2010.
WHITE PAPER
By Charlie Tanner · July 2, 2015
As customers' demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using findings from a research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.
By Brooks Bentz · February 1, 2015
Reverse logistics can represent a significant chunk of supply chain cost—and it’s typically not very well managed. Our resident consultant suggests that it’s time for savvy logistics operations to manage reverse as an integral part of supply chain management to improve efficiency and reduce cost.
By MMH Staff · January 28, 2015
97% say the return process is very important to their future intentions to shop with a retailer.
By Bob Trebilcock · June 3, 2014
New APICS survey finds that remanufacturing and reverse logistics are no longer niche competencies
By Patrick Burnson · February 20, 2014
An effective reverse logistics plan serves as a guide for the recall team as it manages the process.
By Patrick Burnson · February 1, 2014
Shippers and their service providers are outlining plans for the new year by identifying pain points in the reverse loop. Key to that process is developing a returns management strategy designed to provide customers with multi-channel visibility.
By Jeff Berman · August 30, 2012
The merging of the complex web of healthcare with efficient logistics operations is one that comes with more than a few challenges.
By Jeff Berman · August 30, 2012
Regulations and cost management remain top of mind for healthcare logistics stakeholders.
By Sara Pearson Specter · July 1, 2012
Reverse logistics service converts used packaging waste into a valuable asset.

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You’ve got a handle on many of the potential supply chain "disrupters" that can paralyze your business. But the real risk is embedded in areas you may have overlooked.
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From the September-October 2017
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EDITORS' PICKS
Supply Chains in Advanced Markets Should Become More Agile, Says Atradius
Higher inflation, falling unemployment, and strengthening Purchasing Manager Indices all suggest...
Trade Trends Report Confirms E-Commerce Urgency
Because trade policies remain fluid, shippers must have the information needed to be flexible and...

Supply Chain Digitization of Ocean Cargo Gateways Examined by chainPORT
The chainPORT initiative is led by the Ports of Los Angeles and Hamburg Port Authority in Germany,...
Procurement Still Falls Behind in Digitized Supply Chains, Says Accenture
“The digital revolution has largely overlooked procurement,” says Accenture.