Returns Management

A return to profitability: A decision-support tool for product returns management

Thursday, February 9, 2023 · Felicia Chen and Tejinder Singh
On-line retailers can achieve significant savings in handling product returns by adopting a comprehensive decision support tool.

Back to Basics: Managing The Basic Supply Chain Functions

Monday, January 24, 2011 · Clive L Purchase
“Back to Basics” is a look into how excellence in the core logistics and supply chain activities leads to overall business success. The articles in this seven-part series are written by educators from the University of Tennessee, one of the foremost schools in supply chain…

Reverse Logistics - Effective Returns Management in an Integrated Supply Chain

Friday, October 29, 2010 · Diane Mollenkopf
Part 5 in our series on "Back to Basics - Managing The Basic Supply Chain Functions."Effective Returns Management in an Integrated Supply Chain." Returns management should no longer be the ugly step-child of the supply chain. Rather, effective returns management…
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