Supply Chain Management Review

Rethinking the Reverse Supply Chain
How well you design your supply chain for increased market share, profitability, return on assets, and free cash flow is of little concern to the customer. He or she simply wants to place an order, take a delivery, pay for the purchase, and sometimes make a return. In reality, customers interface with up to four different supply chains—an experience that they can view as pleasantly integr...

Retail, e-Tail,... or Both?
Business Processs Design—Completing the DNA
Lessons From the Innovators
The Financial-SCM Connection
Aligning Demand Management With Business Strategy

Commentary Global Links Moving Smoothly Out of China In This Issue Making the Connection Insights The Morphing of a Supply Chain Perspective e-Procurement at 100 mph Technology The New Internet Intermediary Enrichment Enrichment

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