Untangling the Complexities of eFullfillment
We surveyed the industry’s top executives to learn what their toughest hurdles are and how they plan to meet customer expectations. Download this free white paper to see the results.
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We surveyed the industry’s top executives to learn what their toughest hurdles are and how they plan to meet customer expectations.
Introduction
As consumers gain greater connectivity to retailers by means of e-commerce, their already high demands become increasingly challenging for businesses to meet. Until recently, order fulfillment was a simple function for supply chains. But with the increasing expectations, the changing nature of order fulfillment presents a whole new set of complexities. As part of this evolution toward an environment based on instant gratification, companies have shifted their supply chain models to meet these expectations to drive future growth.
These growing challenges place enormous pressures on distribution operations and order fulfillment processes. Supply chain managers demand greater visibility into orders that are smaller in size, but made at more frequent intervals. Consumers need their deliveries to be on time, accurate, damage free, and easily returnable.
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