Login



For PLUS+ subscription assistance, contact customer service.

Not a PLUS+ Subscriber?

Become a PLUS+ Subscriber today and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access
  • 7 Magazine Issues per Year
  • Companion Digital Editions
  • Digital Edition Archives
  • Bonus Email Newsletters

Subscribe Today!

Premium access to exclusive online content, companion digital editions, magazine issues and email newsletters.

Subscribe Now.


Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2009.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $109/year*. Begin yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

For assistance with your PLUS+ subscription, contact customer service.

* Prices higher for subscriptions outside the USA.

PLUS+ Customer Service Support


Customer service for all PLUS+ subscribers is available Mon-Fri, 9am-5pm Eastern time.

Email: [email protected]
Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)
Mail: PO Box 1496, Framingham MA 01701-1496, USA



You have been logged out of PLUS+


For PLUS+ subscription assistance, contact customer service.

Need to access our premium PLUS+ Content?
Upgrade your subscription now.


Our records show that you are currently receiving a free subscription to Supply Chain Management Review magazine, or your subscription has expired. To access our premium content, you need to upgrade your subscription to our PLUS+ status.

To upgrade your subscription account, please contact customer service at:

Email: [email protected] Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)

Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2010.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $129/year*. Start yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

This content is available for PLUS+ subscribers.


Already a PLUS+ subscriber?


To begin or upgrade your subscription, Become a PLUS+ subscriber now.

For assistance with your PLUS+ subscription, contact customer service.

Sorry, but your login to PLUS+ has failed.


Please recheck your login information and resubmit below.



For PLUS+ subscription assistance, contact customer service.

Tompkins Supply Chain Consortium Gets Supply Chain Management Update

Among some of the more revealing responses contained in its survey, is that nearly one-third of distribution centers are entirely outsourced.

By ·

Latest News

Procurement is getting its digitized act together
Getting to S&OP Success
11th Annual Material Handling Professional Salary Survey
Convey survey addresses heightened consumer expectations for deliveries
Think small when it comes to warehousing
More News

Latest Resource

8 Ways to Master Your Supply Chain Labeling
Download the following report to learn how an Enterprise Labeling Solution can help you scale and add flexibility to your current supply chain labeling process, allowing you to adapt to evolving business requirements.
All Resources
By ·

Among some of the more revealing responses contained in the Tompkins Supply Chain Consortium Survey, is that nearly one-third of distribution centers (DCs) are entirely outsourced.

But the survey-based “Supply Chain Metrics Report” also suggests that supply chain managers may be expecting too much from transportation providers.

“Supply Chain Consortium data indicates that while many companies continue to have their own DCs staffed by their own employees, there is an upward trend in the percentage of DC buildings and labor being outsourced in the past two years,” said Bruce Tompkins, Executive Director of the Consortium and author of the report. “This increase signifies that more organizations are considering outsourced DCs over ones that are company-owned and operated.”

With responses from more than 100 companies across nine industries, the report reveals key metrics on annual logistics costs, DC operations, finished goods inventory turns, on-time delivery, transportation sourcing solutions and more.

Additional findings include:

• Inbound transportation metrics average 4.7 percent as a percentage of cost of goods sold and 2.4 percent as a percentage of net sales;
• Total annual logistics cost as a percentage of net sales ranges from 4.1 percent to 10.0 percent;
• On-time delivery by mode ranges from 79 percent for ocean to 97 percent for parcel and air freight; and
• Most companies have more than half of their total logistics resources in distribution, customer service and transportation.

Chris Ferrell, Director of the Tompkins Supply Chain Consortium, noted that for him, one of the key takeaways was in transportation service “variability.”

“The on-time variability in all modes, came as something of a surprise,” he said in an interview.  “Irrespective of mode, carriers don’t seem to care what they are hauling. Even with air cargo, shippers are paying a premium for service they are just not getting.”

He said that shippers are partly to blame, as they do not spend enough time measuring the performance of their providers, or evaluating hidden contracting costs.

“Many of those who responded to our survey were unable to describe ‘step change’ improvements in any aspect of transport efficiency,” he said.

Additional metrics and topics will be presented during the 2012 Supply Chain Leadership Forum, August 27-29, in Denver.


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

Subscribe to Supply Chain Management Review Magazine!

Subscribe today. Don't Miss Out!
Get in-depth coverage from industry experts with proven techniques for cutting supply chain costs and case studies in supply chain best practices.
Start Your Subscription Today!

Latest Whitepaper
8 Ways to Master Your Supply Chain Labeling
Download the following report to learn how an Enterprise Labeling Solution can help you scale and add flexibility to your current supply chain labeling process, allowing you to adapt to evolving business requirements.
Download Today!
From the November 2018
New research from APICS, Supply Chain Management Review and Loyola University Chicago finds that operating a responsible supply chain is an increasing priority. But gaps remain between practice and the goal.
2018 Warehouse/DC Operations Survey: Labor Crunch Driving Automation
Shining a light on the “black box” of transportation
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!


Latest Webcast
Inventory Management In An Omni-Channel World
In this webinar Bryan Jensen, executive vice president with St. Onge explains how leading companies are coping with inventory management and the strategies they're utilizing to succeed in this new world of distribution.
Register Today!
EDITORS' PICKS
Proposed Tariffs May Have Impact on Most U.S. West Coast Ports and Supply Chains
Mega ports handling a more diverse array of goods are better able to withstand the blow of higher...
Supply Chain Crime Can Be Addressed By Blockchain Strategy, Says Deloitte Study
Yet, in a 2018 poll, just 15.1 percent of respondents report their organizations are using (3.9...

Global Supply Chains Prepare for Uncertain Economy
Recent strength in employment and income, solid gains in household net worth, and elevated consumer...
Current State: Supplier Relationship Management
APQC and Supply Chain Management Review asked supply chain professionals to answer five questions...