The Omni-Returns Experience
Any Where, Any Time. The Consumer is in Charge
Latest News
Port of Baltimore May Not Reopen Until Summer Sales & Operations Planning (S&OP) Mastery A New Priority Greets Procurement Professionals in 2024 Cargo Shipping Remains on Hold in Baltimore Following Bridge Collapse Maximizing the Bottom Line: The Power of Procurement More NewsRetail returns are projected to reach $460 billion by 2017, outpacing projected ecommerce sales by $20 billion. To stay ahead of the competition, retailers need to consider revamping their returns strategy to provide a seamless returns process for the consumer while decreasing the cost of returns for the company.
This whitepaper details how return policies are changing to increase customers’ brand loyalty and identifies which strategies are the most effective to improve customer satisfaction and achieve higher recovery value.
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Article Topics
Customer Service · GENCO · Retail · Retail Sales ·It’s high time to go beyond visibility Driving supply chain flexibility in an uncertain and volatile world View More From this Issue