Login



For PLUS+ subscription assistance, contact customer service.

Not a PLUS+ Subscriber?

Become a PLUS+ Subscriber today and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access
  • 7 Magazine Issues per Year
  • Companion Digital Editions
  • Digital Edition Archives
  • Bonus Email Newsletters

Subscribe Today!

Premium access to exclusive online content, companion digital editions, magazine issues and email newsletters.

Subscribe Now.


Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2009.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $109/year*. Begin yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

For assistance with your PLUS+ subscription, contact customer service.

* Prices higher for subscriptions outside the USA.

PLUS+ Customer Service Support


Customer service for all PLUS+ subscribers is available Mon-Fri, 9am-5pm Eastern time.

Email: [email protected]
Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)
Mail: PO Box 1496, Framingham MA 01701-1496, USA



You have been logged out of PLUS+


For PLUS+ subscription assistance, contact customer service.

Need to access our premium PLUS+ Content?
Upgrade your subscription now.


Our records show that you are currently receiving a free subscription to Supply Chain Management Review magazine, or your subscription has expired. To access our premium content, you need to upgrade your subscription to our PLUS+ status.

To upgrade your subscription account, please contact customer service at:

Email: [email protected] Phone: 1-800-598-6067 (1-508-663-1500 x294 outside USA)

Become a PLUS+ subscriber and you'll get access to all Supply Chain Management Review premium content including:

  • Full Web Access. All feature articles, bonus reports and industry research through scmr.com.

  • 7 Magazine Issues per year of Supply Chain Management Review magazine.

  • Companion Digital Editions. Searchable replicas of each magazine issue. Read them in any web browser. Delivered by email faster than printed issues.

  • Digital Editions Archives. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2010.

  • Bonus email newsletters. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry.

PLUS+ subscriptions start as low as $129/year*. Start yours now.
That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.

This content is available for PLUS+ subscribers.


Already a PLUS+ subscriber?


To begin or upgrade your subscription, Become a PLUS+ subscriber now.

For assistance with your PLUS+ subscription, contact customer service.

Sorry, but your login to PLUS+ has failed.


Please recheck your login information and resubmit below.



For PLUS+ subscription assistance, contact customer service.

Supply Chain Agility: New Levels of Visibility through Mobile & Wireless Investments

Omni-channel retailing is changing customer expectations and putting pressure on supply chains to develop fast, accurate, and efficient order fulfillment solutions. Here’s a look at the mobile and wireless technologies and services that will enable those processes—and how they stack up today.

By ·

As anyone who oversees order fulfillment and distribution operations (or, who has been delighted by next day delivery of an order placed with Amazon Prime) realizes, e-commerce has raised customer expectations for product availability, delivery times, and costs. As if they weren’t already high enough, these expectations reached new heights last year when Amazon announced the introduction of same-day delivery within certain parts of the United States.

The response by traditional brick-and-mortar retailers seeking to hang on to their customers has been significant investments in omni-channel retail experiences to counter the competition from pure e-tailers. Predictably, these changes are having a profound impact on supply chain and warehousing practices. Scaling e-commerce and omni-channel sourcing for more traditional brick-and-mortar businesses has stepped up the pressure on supply chain processes. Outside the four walls of the warehouse and distribution center, small, last mile delivery carriers—and not the large road fleets—are expected to satisfy the demand for moving smaller orders between forward distribution points and retail stores, introducing a new wrinkle or layer to existing distribution practices. Inside those four walls, there is greater pressure to ensure speedier and more accurate order fulfillment processes than ever before. And, don’t underestimate the additional cost of the labor intensive picking methodologies required to fill thousands of single and multi-line orders compared to picking full cases or pallets of product.

With labor representing the single highest cost for these businesses, retailers and industrial distributors alike have been making significant investments in automation and mobile technologies. What’s more, the right investments have the potential to deliver real benefits: VDC research across a range of companies shows a strong connection between investments in mobile and wireless solutions and improvements to workflow optimization, worker productivity, and task accuracy. At the same time, given the hype around innovations such as wearable devices and Google Glass, supply chain operators are struggling to identify where to invest in order to leverage the advances in mobile computing and communications solutions to address these pressing issues. Based on our survey findings, we’ll examine the three key areas we believe are important to the supply chain operator seeking to leverage the advances in mobile computing and communications solutions. They include: mobile device requirements for next generation investments; the value of voice and wearable technology for warehouse optimization; and the growing need for more advanced mobile services to support tomorrow’s investments.

This complete article is available to subscribers only.
Click on Log In Now at the top of this article for full access.
Or, Start your PLUS+ subscription for instant access.
By ·
Download Article PDF

As anyone who oversees order fulfillment and distribution operations (or, who has been delighted by next day delivery of an order placed with Amazon Prime) realizes, e-commerce has raised customer expectations for product availability, delivery times, and costs. As if they weren’t already high enough, these expectations reached new heights last year when Amazon announced the introduction of same-day delivery within certain parts of the United States.

The response by traditional brick-and-mortar retailers seeking to hang on to their customers has been significant investments in omni-channel retail experiences to counter the competition from pure e-tailers. Predictably, these changes are having a profound impact on supply chain and warehousing practices. Scaling e-commerce and omni-channel sourcing for more traditional brick-and-mortar businesses has stepped up the pressure on supply chain processes. Outside the four walls of the warehouse and distribution center, small, last mile delivery carriers—and not the large road fleets—are expected to satisfy the demand for moving smaller orders between forward distribution points and retail stores, introducing a new wrinkle or layer to existing distribution practices. Inside those four walls, there is greater pressure to ensure speedier and more accurate order fulfillment processes than ever before. And, don’t underestimate the additional cost of the labor intensive picking methodologies required to fill thousands of single and multi-line orders compared to picking full cases or pallets of product.

With labor representing the single highest cost for these businesses, retailers and industrial distributors alike have been making significant investments in automation and mobile technologies. What’s more, the right investments have the potential to deliver real benefits: VDC research across a range of companies shows a strong connection between investments in mobile and wireless solutions and improvements to workflow optimization, worker productivity, and task accuracy. At the same time, given the hype around innovations such as wearable devices and Google Glass, supply chain operators are struggling to identify where to invest in order to leverage the advances in mobile computing and communications solutions to address these pressing issues. Based on our survey findings, we’ll examine the three key areas we believe are important to the supply chain operator seeking to leverage the advances in mobile computing and communications solutions. They include: mobile device requirements for next generation investments; the value of voice and wearable technology for warehouse optimization; and the growing need for more advanced mobile services to support tomorrow’s investments.

SUBSCRIBERS: Click here to download PDF of the full article.

Subscribe to Supply Chain Management Review Magazine!

Subscribe today. Don't Miss Out!
Get in-depth coverage from industry experts with proven techniques for cutting supply chain costs and case studies in supply chain best practices.
Start Your Subscription Today!

Article Topics

All Topics
Latest Whitepaper
Supply Chain Planning with Prescriptive Analytics
Technology Enables a More Effective Process
Download Today!
From the September-October 2018
This month’s issue will help you in your job of staying ahead of the pack, following the leaders and, with luck, blazing the next trail.
The 2018 Supply Chain Top 25: Follow the leaders
NextGen technologies: Building the supply chains of the future
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!


Latest Webcast
See Your Supply Chain Like Never Before
How do the world's top supply chains see further and act faster? Many of them are gaining an understanding of how their supply chain flows are tied to outcomes to stay ahead of problems, and gain whole new efficiencies. Attend this webinar to learn more.
Register Today!
EDITORS' PICKS
Supply Chain Managers Hoping to See Rebound in Global Ocean Cargo Container Sector
The continued rise in fuel prices and chartering rates had a negative impact on the earnings of the...
APICS Awards of Excellence Salutes Prominent Supply Chain Leaders
APICS CEO Abe Eshkenazi noted that there was a “record-breaking” number of nominations in four...

How Inbound Logistics Networks Can Be a New Source of Savings
A capstone research project sponsored by a major CPG company looks at how different supply network...
Damco’s Supply Chain Services Under Maersk Banner Will Be Tracked Closely by Managers
Industry analysts have greeted the news with mixed forecasts....