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Retail supply chain managers anticipate new trend in warehousing

A new report from JLL posits the idea that retail supply chain managers will become increasingly reliant on the conversion of brick-and-mortar stores to fulfilment centers providing package pick-up and ship-from-store services.

By ·
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By ·

A new report from JLL posits the idea that retail supply chain managers will become increasingly reliant on the conversion of brick-and-mortar stores to fulfilment centers providing package pick-up and ship-from-store services.

“E-commerce is more than changing the way consumers buy—it’s also changing the way stores operate,” said Kris Bjorson, Head Retail-commerce Distribution at JLL.
“Customers expect a seamless shopping experience where they can choose the most convenient way to order, receive and return their purchases, and retailers are responding with a ship-from-store option. More stores will be used as mini-distribution centers where they can fulfil online orders in-store.”

He adds that this new model will reshape the distribution strategy for many retailers as they meld physical stores and e-commerce delivery to compete in the race for e-commerce market share.

To read the complete article, please click here.


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

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