IT Risk Mitigation is Still a Work in Progress

This is an excerpt of the original article. It was written for the March-April 2015 edition of Supply Chain Management Review. The full article is available to current subscribers.

March-April 2015

Anyone who’s ever bought a house knows the realtor’s motto: Location, location,location. It’s the most important factor in determining the value of a property. Based on the press releases that come across my desk these days, supply chain’s motto is: Innovate,innovate, innovate. This issue includes approaches to inventory optimization, contract management with third party logistics providers and contract manufacturers, and the Goldilocks approach to supply management—an innovative concept aimed at keeping your procurement department from running too hot or too cold.

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Risk within the supply chain has become a growing concern for organizations in recent years. Although high-impact disasters such as tsunamis and inclement weather often grab the headlines, organizations are also concerned with risks that can impact the systems that support day-to-day operations. For instance, the risk presented by IT disruptions is of great significance given the technology necessary to support complex global supply chains.

APQC recently conducted a survey to get a snapshot of the current state of IT risk in the supply chain. The survey focused on four research questions:

• What IT risks are supply chain organizations experiencing?

• What is the level of concern for various IT risk factors?

• How controllable are organizations finding the disruptions they are experiencing?

• What practices are organizations using to ensure supply chain resiliency in light of potential IT
  disruptions?

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