Coupa’s New Cloud Spend Management Features Hyperlocalized Languages

The release also adds in context recommendation engines that turn platform-wide data into real-time actionable insights.

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Coupa Software, a cloud-based spend management solutions provider, recently announced Coupa Release 15 (R15), its second major release of the year that delivers enhancements across the platform.

R15 includes a patent-pending hyperlocalized language feature that allows businesses to personalize their application language to their business vocabulary and easily collect end-user translation suggestions and make language changes instantly.

The release also adds in context recommendation engines that turn platform-wide data into real-time actionable insights.

“Customers seek more than just spend management capabilities. In fact, they seek continuous innovation from their software partners,” said R “Ray” Wang, principal analyst, founder and chairman of Constellation Research, Inc. “Cloud software companies can deliver personalization to unique business needs without services and development. Consequently, legacy software providers continue to be disrupted by cloud software companies.”

As with every Coupa release, R15 was designed with a collaborative and innovative approach that involved customers that provided ideas and feedback through the active Coupa Community, Coupa Advisory Boards and more.

“It's great to see the rapid innovations Coupa delivers in each release,” said Wade Lyons, vice president of global procurement at Teleperformance. “Their commitment to driving our value by maximizing employee and supplier adoption is clear. We're excited to move to R15 in the next few weeks and use hyperlocalized languages to tailor Coupa to our business even further.”

Coupa Release 15's new features also allow customers to personalize business languages and add more contextual data insights and recommendations. Additional capabilities across the entire Coupa platform from expenses to sourcing, to e-invoicing and more have also been added in R15.

In an interview with SCMR, Donna Wilczek, Coupa’s vice president strategy and product marketing at Coupa,said the product reflects the company’s social values as well.

“This development evolved organically, as we listened to what our users needed to enhance internal communication,” she said.

Some of the new features of the release include:

Hyperlocalized Languages and Suggest-A-TranslationTM (Patent Pending)
Coupa is currently accessed in more than 100 countries. Most people understand that global customers have unique local language requirements. What is often less understood is that most organizations have a unique business language within their doors. This uniqueness has often led to software providers developing custom language files for each customer that are expensive to create and maintain.

R15 includes two patent-pending language configuration innovations to help end these custom development efforts, costs and software language limitations.

1. Hyperlocalized languages allows each Coupa customer to real-time modify any of Coupa's 20+ languages for their own purposes. Language configuration changes are applied in real-time for all of the customer's users without impacting any other Coupa customer using that country's language. Each Coupa customer benefits with a hyperlocalized language that is simple to configure and requires no development or maintenance costs.
2. Suggest-a-Translation allows employees suggest a better translation that can be real-time applied by their system administrator. Once submitted, the Coupa Administrator can check a box to apply and all employees immediately see the new translation. Instant cloud software personalization via configuration without delay, development or maintenance costs.

Updated Sourcing Recommendations Engine - Adds Real-time Monitoring Expenses
Coupa has also improved its spending insights by adding Coupa Expense Management transactions to its real-time Sourcing recommendations engine. Now, Sourcing recommends sourcing savings initiatives based on predicted trends in Expenses spend. Coupa's concept of SuiteSynergy adds value to the company's unified suite - bringing together Sourcing and Expenses.

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About the Author

Patrick Burnson, Executive Editor
Patrick Burnson

Patrick is a widely-published writer and editor specializing in international trade, global logistics, and supply chain management. He is based in San Francisco, where he provides a Pacific Rim perspective on industry trends and forecasts. He may be reached at his downtown office: [email protected].

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