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Supply Chain Technology Outlook: Vendors To Boost Share and Penetration

John Fontanella and Eric Klein -- Supply Chain Management Review, 4/1/2008

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Vendors To Boost Share and Penetration

The rebound in the supply chain technology market over the last three years is driven by two factors:

  1. replacement of aging applications and
  2. investment in new technologies to gain greater flexibility and responsiveness.

Companies recognize that their supply chains offer the opportunity to be more efficient and, with superior customer service, directly impact top line growth. Supply chain investment is necessary to stay competitive. As depreciation cycles from the 1990s end and markets force change in business processes, enterprises are ready to increase their investments in supply chain technology.

The trend to replace older technologies represents an opportunity for technology and service providers to broaden their share of the market. End users are looking for more functionality, and a fundamentally different approach to application architecture is causing them to consider vendors not now in their application portfolios. The penalty for delaying the painful transition to Service Oriented Architecture (SOA) based platforms will be felt by many vendors as companies make the decision to replace entire technology stacks.

Motivation to Buy New Supply Chain Technology

Survey respondents told us that the increase in supply chain technology spending will be roughly split between replacement and net new adoption (see Exhibit 1). European companies, particularly those over a billion dollars in revenue and in the process or service industries, are more pre-disposed to buy new technologies than their U.S. counterparts. Of mid-market companies in the aggregate, almost half say they will be adding new technologies to their application portfolios. A window of opportunity is opening for technology vendors eyeing to grow revenue in this sector. And judging by the aggressive marketing programs of ERP vendors like SAP, Oracle, Infor, and Microsoft, they are all working to position themselves favorably.

>> Next: Companies to Swap Software

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