September-October 2021

  •   Exclusive

September-October 2021

This time every year, we publish Gartner’s Top 25 supply chains, the annual list of the supply chains that have made it to the top, a list that now also includes 5 Masters, or companies that have consistently outperformed year after year. You can read the article in this issue, along with the web exclusive material we publish on scmr.com, to find out what it takes to become a supply chain leader.
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2

APQC Infographic: How supply chain can support innovation

Many supply chain organizations have adjusted to the last 18 months by adopting innovative ways of working and conducting business. In fact, a survey of supply chain…
2

In the September 2021 Issue: Making it to the top

This time every year, we publish Gartner’s Top 25 supply chains, the annual list of the supply chains that have made it to the top, a list that now also includes 5 Masters, or…
4

Making promises you can keep—post COVID-19

Managers should consider implementing optimized OP&F because more accurate promising will please customers, while at the same time provide greater benefits—and what could…
8

Don’t overlook the importance of KPIs in AI/ML projects

Artificial Intelligence (AI) and Machine Learning (ML) can reshape the way KPIs are chosen and applied and facilitate the development of new ones.
10

Lessons Learned: Requiem for COVID-19

Companies must transform beyond digital to ecosystem commerce.
14

In Memoriam: Roddy Martin, “The Great Connector”

Martin helped supply chain emerge as the vital professional discipline it is today.
16

The 2021 Supply Chain Top 25: Insights from leaders

Agility and resilience were the essential traits exhibited by Gartner’s 17th annual global Supply Chain Top 25.
24

Management lessons from the U.S. dairy sector’s pandemic response

There’s an old adage that you discover true character when faced with adversity. Based on that, what the dairy industry demonstrated during COVID-19 is a remarkable…
32

The “My Way” Highway: Disruption in last-mile logistics

The e-fulfillment supply chain is at an inflection point, and last-mile delivery may never be the same.
40

Save Now or Save Later: Purchasing’s role in new product development

Procurement professionals who have to deliver annual savings face a dilemma: Do I save costs during new product development, or wait until after the launch so I can hit my targets?
46

The human touch in forecasting and demand planning

Supply chain managers are exploring remarkable innovations like Artificial Intelligence and Machine Learning to improve their forecasting. But don’t overlook the importance of…
52

Eliminate trade-offs between sustainability and costs

Consumers want retailers and manufacturers to get real about sustainability. Investors increasingly demand the same, but without sacrificing revenue growth, profits and earnings.
56

Closing the supply chain visibility gaps

Known for supporting higher levels of visibility, supply chain software is taking center stage as companies adjust to a “new normal” operating environment and plan for the…
62

Post-disruption innovation: The path to recovery

Leaders should encourage innovation and collaboration both internally and with external partners.

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